About Our Client

Our client is a well-established retailer operating within the hardware and DIY sector. They offer a broad range of DIY, tools, and general hardware products and place a strong emphasis on customer service and product knowledge. Due to a confidential requirement, they are now seeking an experienced DIY Sales Assistant to join their team.

About the Role

This role sits within the DIY Department and is focused on providing hands-on sales support to customers. The successful candidate will have previous retail experience in a similar environment, such as hardware, tools, or DIY, and will be comfortable working on their own initiative.

The position requires someone with a good, practical understanding of DIY products who can confidently advise customers and support sales within the department.

Key Responsibilities

• Work within the DIY department, providing knowledgeable sales support to customers

• Advise customers on DIY, tools, and general hardware products

• Actively sell products and support customer purchasing decisions

• Work independently within the department on a day-to-day basis

• Maintain a tidy, well-presented, and organised department area

• Assist customers with queries and product selection

• Support general store operations as required

Ideal Candidate Profile

• Previous retail experience in a similar role (hardware, tools, or DIY)

• Good knowledge of DIY products, tools, and general hardware

• Ability to work on own initiative

• Customer-focused with an ability to sell and engage with customers

• Reliable, capable, and practical in approach

• Gardening knowledge is an advantage but not essential